All policies
Recruiter Policy
Unskilled recruiter obligations, prohibited acts, fraud response and cancellation (Section 4). Skilled recruiter registration, subscription and obligations (Section 9).
Retailix Private Limited · CIN: U47912AP2026PTC125586 · Effective August 2026
Viewing Unskilled platform rules for this policy.
Applicable Laws
CLRA Act 1970 | Indian Contract Act 1872 | IT Act 2000 | Minimum Wages Act 1948.
Eligibility — Registered Companies Only
Only officially registered companies may participate as unskilled recruiters on Rozipe. Individual contractors or unregistered entities are not eligible.
Company Documents Required
- Company Registration Certificate
- GST Registration Number
- Company PAN Card
- Registered Company Address Proof
- Company Bank Account Details
Representative Documents Required
- Company Authorization Letter on official company letterhead
- Representative's Aadhaar Card
- Representative's PAN Card
- Representative's Photograph
- Representative's OTP-verified mobile number
Each company may have only ONE active representative. All representative actions are the legal responsibility of the company.
Business Model — Pure Margin
- Recruiter quotes rate per worker per day / hour / month in the job post
- Rozipe Admin sets the worker payout rate — always lower than recruiter rate
- Recruiter pays Rozipe the full recruiter-quoted rate in advance
- Rozipe pays workers the worker payout rate directly to bank accounts
- Rozipe's margin = Recruiter Rate minus Worker Rate
- No subscription, no listing fee, no hidden charges for unskilled recruiters
Recruiters NEVER pay workers directly in any form. Violation results in immediate permanent ban and legal action.
Recruiter Obligations
- Provide accurate, complete, and truthful job descriptions
- Ensure all site safety standards are in place before workers arrive
- Provide PPE as declared in the job post
- Ensure supervisor availability and proper OTP verification every shift
- Treat all workers with dignity and respect
- Declare ALL deductions upfront in the job post — no post-facto deductions permitted
- Pay Rozipe in advance before any worker is deployed
- Comply with all applicable labour and safety laws at the work site
Strictly Prohibited Acts
| Prohibited Act | Consequence |
|---|---|
| Paying workers directly in any form | Immediate permanent ban + legal action |
| Collecting any fee from workers | Immediate permanent ban + legal action |
| Taking workers off-platform directly | Permanent ban + legal action for damages |
| False information in job post | Post removed + suspension / permanent ban |
| Tampering with OTP records | Permanent ban + criminal complaint |
| Physical or verbal abuse of workers | Permanent ban + police complaint |
| Withholding PPE from workers | Immediate suspension + legal liability |
| Rate below minimum wage | Job post rejected + account review |
| Submitting fake company documents | Permanent ban + FIR filed |
Recruiter Fraud — Platform Response
- All workers with OTP-confirmed work shall be paid in full by Rozipe immediately
- Fraudulent recruiter's account shall be immediately and permanently banned
- All advance payments held shall be forfeited — zero refund
- Rozipe shall file an FIR with local police against the fraudulent company
- Rozipe shall pursue civil legal action to recover all damages
- All OTP records and transaction data shall be shared with authorities
Workers are always protected first. Rozipe bears the cost of paying workers and recovers through legal action against the fraudulent party.
Job Cancellation by Recruiter
| Cancellation Timing | Refund to Recruiter | Worker Compensation |
|---|---|---|
| 7+ days before start | 90% refund | 1 day salary — Rozipe pays, recovers from recruiter |
| 3–7 days before start | 75% refund | 3 days salary — Rozipe pays, recovers from recruiter |
| 24 hrs to 3 days before | 50% refund | 5 days salary — Rozipe pays, recovers from recruiter |
| After OTP check-in done | Charges deducted — balance refunded | 7 days salary — Rozipe pays, recovers from recruiter |
Dispute Resolution
- In all disputes between recruiter and worker — Rozipe Admin is the FINAL AUTHORITY
- OTP records are the final and binding proof of attendance — no override possible
- If OTP confirmed: work occurred — no payment refund to recruiter
- If OTP not confirmed: attendance invalid — no worker payment for that shift
- Rozipe Admin decision is final on all platform disputes
OTP is final proof. No claim or dispute shall override a confirmed OTP record.
Recruiter Rating
- Workers rate recruiter companies after every job — 1 to 5 stars
- Ratings are publicly visible to workers before accepting any job
- Average below 3.0 stars triggers Admin review
- Consistently poor ratings result in platform removal
© 2026 Retailix Private Limited. All rights reserved. CIN: U47912AP2026PTC125586. Review by a qualified labour law advocate is strongly recommended before implementation.
